Shipping & Return Policy

Processing Time The time I need to prepare an order for shipping varies. For details, see individual items.Customs and Import Taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Returns & Exchanges 
All sales are final. I gladly accept exchanges. Contact me within: 1 days of delivery Ship items back within: 3 days of delivery. I don't accept returns or cancellations,but please contact me if you have any problems with your order. The following items can't be returned or exchanged.Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Broken Vases & Frames
• Damaged Bags & Boxes
• Damaged Handbags/Purses 
• Handcrafted Praise Sticks
• Items on sale

Conditions of return exchanges Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

 At Annette's Royal Gift Wrapping & Crafts, LLC we care deeply about your privacy. We’re committed to being upfront about our privacy practices, including how we treat your personal information. We provide settings that allow you to choose how certain information is used by Annette's Royal Gift Wrapping & Crafts, LLC. This policy explains our privacy practices for AnnettesRoyalGiftWrapping.com (which we’ll refer to as the "Site") Annette's Royal Gift Wrapping mobile applications (the "Apps"), Pattern by Annette's Royal Gift Wrapping, Annette's Royal Gift Wrapping Payments. Depending on your location ("Annette's Royal Gift Wrapping," together with "we," "us," and "our"). We'll refer to the Site, the Apps, Pattern by Annette's Royal Gift Wrapping, Payments, the API, and our other services as the "Services." 

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through ARGW or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Vistaprint Site Builder, PayPal or any third-party services you access through Vistaprint. You can reference the Vistaprint.com and/or PayPal.com Privacy Policy to learn more about its privacy practices. 

The Personal Data We Collect:

To fulfill your order, certain information must be provided (which you authorized Vistaprint Site Builder and PayPal to provide to us), such as your name, postal address, email address, payment information, and the product details that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of any items) if you contact us directly.

The Reason We Need Your Data & How We Use It:

*To provide my services, such as when we use your data to fulfill your order, to settle disputes, or to provide customer support.

*When you provide your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law. 

*Necessarily for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as... 

1) Provide and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services of anything We make or sale. 

2) The importance of Compliance with the Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Seller Policy and Terms of Use.

Sharing Information & Disclosure:

*We share information with Vistaprint Site Builder & PayPal as necessary to provide you our services and comply with our obligations under both the Seller Policy and Terms of Use.

*We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies, which are the Service Providers. We may share personal data with these third parties, but only to the extent necessary to perform these services.

*If we sell or merge my business, we may disclose your information as part of that transaction, only to the extent permitted by law of business transference.

*We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: 

(a) For responding to legal process or to government requests. 

(b) For enforcing my agreements, terms and policies. 

(c) To prevent, investigate, and/ or address fraud and other illegal activity, security, or technical issues. 

(d) To protect the rights, property, safety of our customers and others. 

Retaining Data:

We retain your personal data only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for 1 year.

Consumers Rights:

*Your right to access and receive a copy of the personal data we hold about you by contacting me using the contact information on this site contact page.

*Your right to change, restrict our use of, or delete your personal data. Absent exceptional circumstances (where we're required to store data for legal reasons) we generally delete your personal data upon request.

*Your right of objecting to (I) us processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we'll delete your personal data unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

*Your right to make a complaint, If you reside in the US, and wish to raise a concern about our use of your data (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority, or Better Business Bureau.

Thank you for entrusting ARGW, and for your shopping with us. We truly value you and your business.